Valid from: April 2018
This privacy statement applies to www.bistro-pri-ancki.com owned and operated by Pri Ancki B&B Ljubljana suburbs. This privacy statement describes how we collect and use the information, which may include personal information you provide on your web site www.bistro-pri-ancki.com. In addition, it describes the choices available to you regarding your personal information and how you can access and edit that information.
The types of personal information we collect include:
Your name, surname, e-mail address, telephone number and home address;
Credit card information (card type, credit card number, name on the card, expiration date and security code);
Information about the guest’s stay, including the date of arrival and departure, with special requirements and preferences regarding services (including preferences regarding room, services or other services used);
Information you provide regarding advertising preferences or during surveys, contests or promotions;
You can always choose what personal information (if any) you want to provide us. Failure to provide us with any information may affect some of your transactions.
Data we collect automatically
Purpose of the hearing
We collect your personal information for the following purposes:
Reservations: We use your personal information to make and make your online reservation.
Customer Support: We use your personal information to provide customer support.
Guest opinions: We use your personal data so that we can invite you to write your opinion about your stay via e-mail. In this way, you can help other travelers to more easily choose the accommodation that suits them best. If you write your opinion, it may be published on our website.
Marketing activities: We also use your personal information for marketing activities as permitted by law. When we use your personal information for direct marketing purposes, which includes promotional e-news and marketing communications about new products and services and other offers that we think may be of interest to you, we include a unsubscribe link that you can use if you no longer want to receive messages from us in the future.
Other types of communication: There may be other occasions when we contact you via email, regular mail, telephone, or text messaging, depending on the type of contact you share with us. The reasons for this can be different:
We may need to respond to your request and process it.
If you have not completed your online booking, we may send you an email reminder to continue the process. We believe that this additional service is useful for you, as it allows you to continue booking without having to search for accommodation again and enter your booking details.
When you use our services, we can send you a questionnaire or. we invite you to write an opinion about your experience with our website. We believe that this additional service is useful for both you and us, as it allows us to improve our website based on your opinion.
Analytics, improvements and research: we use personal data for the purposes of conducting research and analysis. We can hire a third party for these procedures. The results of this research can be shared or. disclosed, even to third parties, in an anonymous, pooled form. We use your personal information for analytical purposes to improve our services and user experience, as well as the functionality and quality of our online travel services.
Security, detection and prevention of fraud: information that may include personal data may be used to prevent fraud and other illegal activities. infringements. We also use this information to investigate and detect fraud. Personal information may be used for risk assessment and security purposes, including user verification. For this purpose, personal data may also be shared with third parties, e.g. with law enforcement authorities as required by applicable law and with external consultants.
Legal purposes and compliance with laws: in some cases, we use the information provided, which may include personal data, to deal with and resolve legal disputes or complaints, for regulatory investigations and compliance with laws, or to enforce agreements. ensuring compliance with legal requirements by law enforcement authorities as required by law.
If we use automatic procedures to process personal data that has a legal or significant impact on you, we will use appropriate measures to protect your rights and freedoms, including the right to human treatment.
For purposes A and B, we rely on the performance of the contract: the use of your data may be necessary to perform the contract you have with us. Example: If you use our online booking services, we will use your information to fulfill our duty, which includes making and making a booking in accordance with the contract we have with you.
For purposes C to H, we rely on the legitimate interests they capture: we use your information for our legitimate interests, such as providing the most relevant website content, emails and e-news, improving and promoting new products, services and content on our website, and for administrative, legal and fraud detection purposes. When we use personal information for legitimate purposes, we will always consider the appropriate relationship between your rights and interests in the protection of your information and our rights and interests.
For purpose H, we rely, as appropriate, on our duty to ensure compliance with applicable law.
Prior to the processing of your personal data for direct advertising purposes, we will obtain your consent where required by applicable law.
We will ask for your consent if required by applicable law. You can revoke your consent at any time by contacting us at any of the addresses listed at the end of this Privacy Statement.
To prevent the procedures described under points C to F, but you do not have a direct mechanism (eg in account settings) available to this extent, please contact firstname.lastname@example.org.
Booking.com: we work with Booking.com B.V., Herengracht 597, 1017 CE Amsterdam, The Netherlands (www.booking.com) (henceforth Booking.com) to offer you our online booking services. Although we offer the content of this website to you and make a reservation directly with us, reservations are processed through Booking.com. The information you enter on this website will therefore also be shared with Booking.com and its partners. This may include personal information such as your contact details, payment details, the names of guests traveling with you, and the wishes you provide during the booking process.
To learn more about Booking.com and its partners, visit About Booking.com.
Booking.com will send you a confirmation email, a pre-arrival email and provide you with information about the surroundings and our accommodation. Booking.com will also provide you with international assistance to users from local offices 24 hours a day, 7 days a week, in more than 20 languages. Sharing your personal information with Booking.com global customer support staff allows them to respond when you need help. Booking.com may use your information for technical, analytical and advertising purposes, as further described in the Booking.com Privacy Statement. This may mean that your information will be shared with other members of the Booking Holdings Inc. group. for the purpose of analysis, to offer you travel-related offers that may be of interest to you, and to offer customized services. If required by applicable law, Booking.com will first ask for your consent. If your data is transferred to countries outside the European Economic Area, Booking.com will contractually ensure that your data is still protected in accordance with European standards. If you have any questions regarding the processing of personal data by Booking.com, please contact email@example.com.
BookingSuite: your personal information may be shared with Booking.com B.V., Herengracht 597, 1017 CE Amsterdam, The Netherlands – the company that operates this website and the suite.booking.com website.
External service providers: We use external providers who process your personal data exclusively for us. This process serves the purposes described in this Privacy Statement, e.g. facilitating payments for reservations, sending marketing material and supporting analytical services. These service providers are bound by a confidentiality clause and are not allowed to share your personal information for their own or others’ purposes.
Competent authorities: We disclose personal data to law enforcement authorities and other government bodies if required by law or strictly necessary to prevent, detect or prosecute criminal offenses and fraud.
International data transfers
The transfer of personal data described in this Privacy Statement may involve cross-border transfers of personal data to countries whose legislation is not as specific as in the countries of the European Union. Where European law so provides, we will only pass on personal data to recipients who ensure an adequate level of data protection. In these situations, we ensure through contractual arrangements that your personal data is still protected in accordance with European standards. Via the lower contact l
you can ask for a copy of the said clauses.
BookingSuite takes reasonable steps to prevent unauthorized access to and use of information, including personal information. We use appropriate business systems and procedures to protect and safeguard information, including personal information. We also use security procedures and technical and physical restrictions on access to and use of personal information on our servers. Only authorized personnel are allowed to access personal data in the course of their work.
We will store your information, including personal information, for as long as necessary to provide you with the service, remain in compliance with applicable law, resolve disputes with any participant and otherwise necessary to conduct our business, including detection and prevention fraud and other illegal activities. This privacy statement applies to all personal information we store. If you have questions about the specific retention period for a particular type of your personal information that we process, please contact us via the contacts below.
Your choices and rights
We want you to have control over the way we use your personal information. You can do this in the following ways:
You can ask us for a copy of the private information we hold about you;
you can notify us of any changes to your personal information, or ask us to correct any personal information we hold about you;
in certain situations, you may ask us to delete, block or restrict the processing of personal information we hold about you, or you may object to certain ways in which we use your personal information, and you
in some situations, ask that the personal information you provide to us be passed on to a third party.
Where we use your personal information on the basis of your consent, you have the right to withdraw your consent at any time in accordance with applicable law. In addition, in accordance with applicable law, you may also object to our treatment of your data as legitimate or public interests.
We rely on you to ensure that your personal information is complete, accurate and up to date. Please notify us immediately of any changes or errors in your personal information by contacting firstname.lastname@example.org. We will process your request in accordance with applicable law.
Questions or complaints
If you have questions or. If you have any doubts about the processing of your personal data, or if you wish to exercise any of the rights guaranteed to you by this Statement, you may contact us at email@example.com. You can also contact your local data protection authority with questions and complaints.
Just as our business is constantly changing, this Privacy Statement may change from time to time. If you would like to see changes to the Privacy Statement from time to time, we invite you to access this Privacy Statement to view the changes. If we make concrete changes or. changes that affect you (e.g., when we begin to process your personal information for purposes other than those mentioned above), we will contact you before beginning these procedures.